New & Improved!
Message Consumers On the Go, At the Exact Moment They Want To Connect with You – In Real-Time
Chat enables car shoppers to message your online sales representatives, directly through the AutoTrader.ca Marketplace, whenever and wherever they are. Whether on mobile or desktop, car shoppers can instantly chat with a member of your team to get the answers they need about your inventory and dealership. Plus, it’s easy to configure and manage.
Did you know?
90% of car shoppers are more likely to buy from a dealership that offers messaging options†
KEY FEATURES
ENHANCED WORKSPACE
Harness the power of automation to streamline your workflow with all the tools you need to increase the focus and efficiency of your staff managing your dealership chat platform.
CHAT HISTORY
Call up chat history on-the-fly, directly from the Conversational Cloud management console, to ensure your sales staff is hitting all the right notes when closing deals on your dealership lot.
AI CHATBOT
As the world’s most dynamic AI-powered conversational platform, Conversational Cloud enables you to automate up to 70% of conversations with AI-powered chatbots.
CHAT SOLUTIONS
A range of Chat offerings to align to your dealership’s unique needs!
CHAT DIRECT
- Available for your AutoTrader.ca inventory listings
- Includes chat, text and in-app messaging
- Dealership representatives reply to chat requests
- AI Chatbot support – 24-hours a day, 7-days a week
CHAT PLUS
- Available for your AutoTrader.ca inventory listings
- Includes the same features as Chat Direct – plus live agents available to field chat requests 24-hours a day, 7-days a week
- English and French speaking representatives in Canada on standby
CHAT TOTAL
- Available for your AutoTrader.ca inventory listings
- Includes all the features of Chat Direct and Plus, in addition to integration to:
- Your dealership website
- Google Ads
- Google Business Search
- Facebook Messenger
- Online Ads
- Apple Business
START CHATTING WITH CAR SHOPPERS TODAY!
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Source: † LivePerson, 2019.
